PAYMENT AUTHORIZATION DRAFT

Automatic payments
and past-due service.

This policy will be incorporated into the final service agreement and checkout authorization after Jalixa’s corporation and Stripe account are connected.

Required automatic payment authorization

Every recurring customer must maintain a valid credit card or authorized ACH bank account on file. At checkout, the customer expressly authorizes Jalixa and its payment processor to store the selected payment method and initiate recurring off-session charges for the disclosed subscription, approved add-ons, usage overages, taxes, pass-through charges, and other amounts due under the order.

Checkout will disclose the frequency of payment and how fixed and variable charges are calculated. ACH customers must accept the applicable debit mandate and will receive an electronic copy or confirmation of that authorization.

Billing date and failed payments

Recurring charges are attempted on the billing date shown at checkout and in the customer account. If payment fails, Jalixa may automatically retry the authorized payment method and send electronic notices. Customers must keep billing information current.

The customer has five calendar days after the failed due date to cure the full balance or replace the payment method.

Service suspension

If the account remains unpaid after the five-day grace period, Jalixa may suspend websites, dashboards, communications, automations, support, integrations, and other service access until the account is current. Reactivation may require successful payment of all past-due amounts and any disclosed, lawful restoration charge.

Jalixa may preserve account data during suspension but does not guarantee continued operation of customer-facing services, phone numbers, messaging, advertising, integrations, or third-party systems.

Contract balance remains due

Suspension does not cancel the agreement, shorten an active initial commitment, or waive amounts already due. Monthly charges continue during the initial commitment unless Jalixa agrees otherwise in writing. After the initial commitment, cancellation stops future renewals but does not erase charges incurred before the effective cancellation date.

Any acceleration of future committed payments, collection costs, returned-payment fees, late charges, or reporting to third parties applies only when clearly disclosed in the signed order and permitted by applicable law.

Attorney review required.The final payment authorization, grace period, suspension rights, and collection language must be reviewed for Jalixa’s formation state and customer jurisdictions before launch.